FAQ
General Questions
What types of non-mechanical plant equipment do you offer for hire or sale?
We offer a wide range of non-mechanical plant equipment, including Falsework / Formwork / Europrops / Safety Solutions and more
Can I hire non-mechanical plant equipment for a short term or long term?
Yes, we offer both short-term and long-term hire options to suit your needs.Please contact us to discuss further.
How do I place an order for equipment?
You can make an enquiry through our website by completing the enquiries form under Contact Us. Alternatively, you can contact us directly for assistance either by telephone (01895 540566) or email: hire@pbplanthire.co.uk.
Pricing & Payment
How much does it cost to hire / purchase non-mechanical plant equipment?
Pricing varies based on the type of equipment, duration of the hire (if applicable), and any additional services (e.g., delivery). You can contact us for a tailored quote.
Do you offer discounts for long-term hires or large orders?
Yes, we offer discounts for long-term hires and bulk orders. Please contact us for more details or to get a quote specific to your project.
What payment methods do you accept?
We accept payment via bank transfer only.
Do you require a deposit for equipment hire?
A deposit may be required at the company’s discretion. The deposit amount will be confirmed when you place your order.
Delivery & Collection
Do you deliver the equipment to the site?
Yes, we provide delivery and collection services for all equipment. Delivery charges depend on the location and the size of the order.
How long does it take for the equipment to be delivered?
Delivery times vary based on your location and the availability of the equipment. Please contact us for more details.
Can I collect the equipment myself?
Yes, you can collect the equipment from our premises if that is more convenient. Please contact us to arrange a suitable time for pickup.
What happens if I need the equipment for a longer period than originally planned?
If you need to extend the hire period, simply contact us to arrange an extension. Additional charges may apply depending on the new hire duration.
Maintenance & Care
Do I need to maintain or clean the equipment while it is in my possession?
While we maintain all equipment to a high standard before delivery, we ask that you take care of the equipment during your hire period. If the equipment is returned damaged or dirty, additional cleaning or repair fees may apply.
What should I do if the equipment is damaged during use and can then not be used?
If the equipment is damaged on site and can not be used, please contact us immediately. We can arrange for a replacement, depending on the nature of the issue and equipment availability.
Returns & Cancellations
Can I cancel or delay my equipment hire or order?
Cancellations are accepted within a specified period before the hire or delivery date to ensure no additional costs are incurred. Please refer to our Terms and Conditions for more details.
What happens if I no longer need the equipment before the hire period ends?
If no Rental Period has been agreed or specified the Customer may terminate the Rental Period by the physical return of the Hire Equipment.
How do I return the equipment at the end of the hire period?
Equipment can be returned at the end of the hire period via our collection service or by dropping it off at our yard premises, whichever is more convenient for you. A member of our team will guide you through the return process, please contact us for more details.
Equipment Availability
How can I check if an item is available for hire or sale?
You can check availability by contacting our customer support team directly.
What should I do if the equipment I need is out of stock?
If the equipment you require is unavailable, we can notify you when it becomes available or recommend an alternative product. Contact us for assistance.
Equipment Usage
Can I hire non-mechanical plant equipment for private use?
Yes, our equipment is available for both commercial and private use. If you’re unsure whether the equipment is suitable for your specific needs, feel free to contact us for guidance.